Every interior designer takes a hit in this business at some point.
It happens in all businesses and you can't let it get you down. You just have to buck up and carry on.
As a business owner and leader of your team, your attitude is the driving force behind your team's approach, their openness to new projects and processes and their optimism toward the future.
I've been having a bit of a bad attitude lately.
I had a really negative situation happen with a new client and it has impacted my attitude tremendously. It's really kind of made me gun shy of putting myself out there design wise and has cast a very gray shadow over my outlook for my business.
I've been finding myself feeling beaten down and generally looking at every new situation in a negative light, expecting the worst to happen around every corner.
I've become truly disillusioned. And I know my pessimism has influenced my staff and those around me. I feel like we’re all kind of sitting here in the studio waiting for a bomb to drop.
I recently had a design presentation with another new client, and I had to bolster myself for that meeting.
It was a similar situation to the one that had turned out badly, and I was assuming the worst would happen again.
I kept going back to my notes and making sure I was delivering exactly what the client was asking for to make sure I was answering their needs and not overstepping or pushing too hard. And I was very careful not to go too far so that anything could be changed when they didn’t like something.
That’s really uncharacteristic of me. I truly believe I’m hired to push my client and to think outside of their parameters. Honestly, I wouldn’t even be doing this today if I had to perform like I was approaching this project. It’s not fun to fear risk in such a way.
The presentation went pretty well and I was feeling more comfortable.
Toward the end I became confident enough to mention the idea I had really wanted to do in one of the rooms, an idea that would’ve been something really a bit different for this client. An idea that I had held back on, not wanting to push too far. They ended up being really receptive to the idea and supportive of the whole presentation.
I just thought...
You can’t let one bad situation get you down. The negativity isn’t fair to my staff or my other clients. I set the tone around here. My name is on the door. My attitude needs to be changed.
This is worth it. It’s worth the risk.
And taking a vacation is definitely in order. :-)
DESIGNED w/ Carla Aston . . .
You know those little desks they built into kitchens about 10-30 years ago?
We all thought they were so cute, imagining ourselves sitting there making our grocery lists and organizing our recipes.
But did we?
Click through to find out exactly what type of stone might work best for your kitchen countertops.
I was in Denver last weekend and stayed at the most wonderful hotel in a historic property, The Crawford Hotel, located downtown in Union Station.
It reminded me of my stay at Hotel Emma in San Antonio. I love staying at hotels that are thoughtfully designed, have a sense of place and a story behind them.
Click through to see some of the beautiful details and a really grand, luxurious space that has been cleverly adapted with a nod to the past…..
This is an interesting little project for me, because one of my clients moved from their “totally done” home out in the suburbs, to Houston, to be closer to work. :-(
Click through to find out how we modified things a wee bit to adapt her furnishings to the new space.
That was more or less the question I received recently about this kitchen.
This homeowner had some of the cool patterned tile that had been used on the floor, left over, and wanted to know if she should use some of it on the backsplash since the wall behind the cooktop was so plain.
I have had clients where style and the ultimate goal or look of the project weren't quite defined before we signed the contract.
Or maybe we all thought we understood the ultimate goal, but really, we weren't quite on the same page about what the client wanted for an end result.
Click through to see how we are coping with this on some of our larger scaled project proposals.