Every interior designer takes a hit in this business at some point.
It happens in all businesses and you can't let it get you down. You just have to buck up and carry on.
As a business owner and leader of your team, your attitude is the driving force behind your team's approach, their openness to new projects and processes and their optimism toward the future.
I've been having a bit of a bad attitude lately.
I had a really negative situation happen with a new client and it has impacted my attitude tremendously. It's really kind of made me gun shy of putting myself out there design wise and has cast a very gray shadow over my outlook for my business.
I've been finding myself feeling beaten down and generally looking at every new situation in a negative light, expecting the worst to happen around every corner.
I've become truly disillusioned. And I know my pessimism has influenced my staff and those around me. I feel like we’re all kind of sitting here in the studio waiting for a bomb to drop.
I recently had a design presentation with another new client, and I had to bolster myself for that meeting.
It was a similar situation to the one that had turned out badly, and I was assuming the worst would happen again.
I kept going back to my notes and making sure I was delivering exactly what the client was asking for to make sure I was answering their needs and not overstepping or pushing too hard. And I was very careful not to go too far so that anything could be changed when they didn’t like something.
That’s really uncharacteristic of me. I truly believe I’m hired to push my client and to think outside of their parameters. Honestly, I wouldn’t even be doing this today if I had to perform like I was approaching this project. It’s not fun to fear risk in such a way.
The presentation went pretty well and I was feeling more comfortable.
Toward the end I became confident enough to mention the idea I had really wanted to do in one of the rooms, an idea that would’ve been something really a bit different for this client. An idea that I had held back on, not wanting to push too far. They ended up being really receptive to the idea and supportive of the whole presentation.
I just thought...
You can’t let one bad situation get you down. The negativity isn’t fair to my staff or my other clients. I set the tone around here. My name is on the door. My attitude needs to be changed.
This is worth it. It’s worth the risk.
And taking a vacation is definitely in order. :-)
DESIGNED w/ Carla Aston . . .
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